I respect your privacy and this policy explains how I collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. I’ve no desire to trick you into agreeing to something you might later regret.
Our policy covers
- Why I value your privacy
- How I collect information
- What information I hold
- Where I store your information
- Where I store your information
- What I use your information for
- Who’s responsible for your information at my company
- Who has access to information about you
- The steps I take to keep your information private
- Links to other websites
- How to complain
- Changes to the policy
Why I value your privacy
I value your privacy as much as I do our own, so I am committed to keeping your personal and business information safe. I’m uncomfortable with the information companies, governments, and other organisations keep on file, so I ask for only the bare minimum from my customers. I’ll never use your personal information for any reason other than why you gave it, and I’ll never give anyone access to it unless I am forced to by law.
How I collect information
I ask for contact information including your name, email address, and phone number, on my website so that I can reply to your enquiry.
I ask for your account and contact information when you hire or buy something from me.
Occasionally, I might receive your contact information from one of my partners. If I do, I protect it in exactly the same way as if you give it to me directly.
What information I hold
- When you contact me by email or through my website, I collect your name, email address, phone number, and the company you work for, if you’ve given me that.
- If you do business with me, I collect your business name and bank details and keep records of the invoices I send you and the payments you make.
- All purchases are processed by my accountant application and I never have access to your credit card information.
Information I collect automatically and how it is used
- Via website security software: this software keeps my website safe from hacking attempts by processing anonymous IP data.
Where I store your information
When you contact me by email or through my website, I store your your information in a secure system, so I can check emails are being delivered from my website forms and not getting lost. If we do business, I store your information in my accounts software. I chose these systems partly for their commitment to security.
What I use your information for
I occasionally use your contact information to send you details of my products and services. When I do, you have the option to unsubscribe from these communications and I won’t send them to you again. I might also email or phone you about my products and services, but if you tell me not to, I won’t get in touch again. I will use your information to send you invoices, statements, or reminders.
Who’s responsible for your information at our company
Me(Adrian Edwards) is responsible for the security of your information. You can contact me by email at firstname.lastname@example.org if you have any concerns about the information I store.
Who has access to information about you
When I store information in my own systems, only the people who need it have access. My management/accountant team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
The steps I take to keep your information private
Where I store your information in third-party services, I restrict access only to people who need it. I store passwords in an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.
The computers I use are all encrypted and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. My mobile devices are also protected by a fingerprint or facial recognition.
Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What are cookies?
A cookie is a small file – it’s saved onto your computer or other device when you visit my website.
Cookies store small pieces of information. For example – they will remember you’ve visited my site or performed a certain action.
A cookie might also store information so you don’t have to keep entering it in a form.
Cookies also let me know which pages of our site you visited; they help me develop my information and services.
Persistent cookies – these stay valid, and will work until their expiry date (unless you delete them before they expire).
Session cookies – these expire when you close your web browser.
How I use this information
I use cookie information to find out how my website is being used and I may use them to tailor my users’ online experience.
I can learn which pages are being viewed and how many visitors are using the different sections of the site. This information helps me understand how useful the site is to my visitors, and how I can keep improving.
How to disable cookies
You can disable and remove the cookies if your browser supports this. To check and update your cookies settings, you will need to know what browser you are using and what version you have. You can usually find this out by opening the browser, then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.
To manage your cookies, refer to your browser’s help section or visit the about cookies website.
Remember, if you amend your cookie settings, your browsing experience may change for the worse. For example, if you have set preferences on a website – such as your location for local news or weather forecasts – it will no longer remember these.
How to complain
I take complaints very seriously. If you’ve any reason to complain about the ways I handle your privacy, please contact Adrian Edwards by email at email@example.com. If you’re the letter writing type, send your envelope to Adrian Edwards, 7 Moor View Terrace, Upton Cross, Nr Liskeard, PL14 5AL.
Changes to the policy
If I change the contents of this policy, those changes will become effective the moment I publish them on my website.